We offer FREE standard shipping in the US and Canada. Estimated shipping time is 1-5 business days.
We make every attempt to process orders as quickly as possible. Therefore, you should notify our customer service to cancel orders in 2 hours you ordered on the same day the order was placed by contacting support@jafanda.com. Make sure to include your order number when requesting an order cancellation.
Yes, it has to be plugged in to work. It’s not wireless.
The outer pre-filter should be cleaned every 2-4 weeks to increase efficiency and extend filter life. Use a soft brush or vacuum hose to clean the pre-filter to remove hair, dust and large particles. Do not use water or other liquids to clean the filter.